Privacy Policy

This policy explains how Serpify Media (“we”, “us”) handles personal information when you visit this website, contact us or receive an email from us.

1. Information we collect

When you use the contact form or email us, we receive the details you choose to send: your name, email address, website, the service you are interested in and your message. If we contact you about our services, we use business contact details that are publicly available, such as a work email address and job role.

2. How we use it

We use your information to reply to your enquiry, prepare proposals, deliver services you request and keep a record of our communication. We do not use it for anything unrelated to this.

3. Sharing

We do not sell your personal information. We use email, form and spreadsheet tools, such as Google Workspace and our form-processing provider, to send, receive and store messages, and these providers process data on our behalf. We may share information if the law requires it.

4. Cookies and tracking

This website does not set its own cookies and does not run analytics at the moment. Our fonts are loaded from Google Fonts, which may receive your IP address when the page loads. If we add analytics or cookies, we will update this policy.

5. How long we keep information

We keep enquiry and client communication only as long as needed to provide our services and meet our business and legal needs, then delete it.

6. Your choices

You can ask us at any time to show you what we hold about you, correct it, delete it or stop contacting you. Email khalil@serpifymedia.net and we will respond promptly.

7. Security

We take reasonable steps to protect your information, but no method of storage or transmission is completely secure.

8. Changes

We may update this policy from time to time. The date at the top shows when it was last changed.

9. Contact

Questions about this policy? Email khalil@serpifymedia.net.